Terms of Business
These Terms & Conditions explain the rules for using the Apex Exhibition & Events website and working with us for exhibition design, build and related services.
Last updated: 28 July 2026
These Terms & Conditions apply to:
- Your access to and use of the Apex website; and
- The supply of goods and services by AMCC Ltd trading as Apex.
Please read these terms carefully. By using our website, you agree to the website terms below. Our business terms apply when you request, order or purchase goods or services from us and are incorporated into our quotations, order acknowledgements and contracts.
1. About us
This website is operated by AMCC Ltd trading as Apex (“Apex”, “we”, “us” or “our”).
Our registered details are:
AMCC Ltd trading as Apex
Summit House
Athey Street
Macclesfield
SK11 6QU
Registered in England and Wales
Company number: 1488790
VAT number: [INSERT VAT NUMBER]
Telephone: 01625 429370
Email: hello@apex.co.uk
Part One: Website terms
2. Using our website
You may use this website for lawful purposes and in accordance with these terms.
You must not:
- Use the website in a way that breaches applicable law or regulation
- Attempt to gain unauthorised access to the website, its server or any connected system
- Introduce viruses, malware or other harmful material
- Interfere with the operation or security of the website
- Use website content in a misleading, defamatory or unlawful manner
- Reproduce or commercially exploit website content without permission
We may suspend, restrict or withdraw access to some or all of the website where reasonably necessary.
3. Website information
We take reasonable care to keep the information on this website accurate and up to date. However, website content is provided for general information only and should not be treated as professional, technical or contractual advice.
Images, drawings, specifications, descriptions and examples of previous projects are intended to provide a general indication of our capabilities. They do not constitute a binding quotation, specification, guarantee or offer.
A binding commitment will only arise when it is included in a quotation, order acknowledgement or other written contract issued or approved by us.
4. Website availability
We do not guarantee that the website or any content on it will always be available, uninterrupted, secure or free from errors.
We may update, suspend or withdraw website content without notice. We are not responsible for disruption caused by maintenance, technical problems, hosting providers, internet services or events beyond our reasonable control.
You are responsible for maintaining appropriate security, software and virus protection on any device used to access the website.
5. Intellectual property
Unless stated otherwise, all intellectual-property rights in this website and its content belong to or are licensed to AMCC Ltd.
This includes:
- Text and written content
- Branding and logos
- Photography and video
- Graphics and illustrations
- Exhibition concepts and designs
- Drawings, plans and renderings
- Website layout and presentation
You may view, download or print reasonable extracts for your internal, non-commercial use.
You must not reproduce, modify, distribute, publish, sell, license or commercially exploit our content without prior written permission.
Nothing on this website grants you ownership of or any right to use our intellectual property other than the limited permission described above.
6. Third-party websites
Our website may contain links to websites operated by third parties.
These links are provided for convenience and information only. We do not control or endorse third-party websites and are not responsible for their content, security, availability or privacy practices.
Your use of a third-party website will be governed by that website’s own terms and policies.
7. Website liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
To the fullest extent permitted by law, we will not be liable for losses arising solely from your use of, inability to use or reliance on this website, including:
- Loss of profits, revenue or business
- Loss of anticipated savings
- Loss of data
- Loss of opportunity
- Loss of goodwill or reputation
- Indirect or consequential loss
These website limitations do not replace or alter any liability expressly accepted by us under a separate written contract.
8. Privacy and cookies
Our collection and use of personal information are explained in our Privacy Policy.
Our website may also use cookies and similar technologies. Where required, you can accept, reject or manage non-essential cookies through our cookie-preference controls.
Part Two: Business terms
9. Scope of our business terms
These business terms apply to contracts under which we supply goods or services to a client acting for business purposes.
In these terms:
- “Client” means the person, firm or company purchasing goods or services from us.
- “Contract” means the agreement between Apex and the Client, incorporating these terms.
- “Goods” means any physical items, exhibition structures, displays, equipment or other products supplied under the Contract.
- “Services” means the design, planning, production, project management, installation, dismantling, logistics, storage or other services described in the Contract.
These terms apply to the exclusion of any terms the Client seeks to impose through a purchase order, confirmation, specification or other document, unless we expressly agree otherwise in writing.
If there is a conflict between these terms and a quotation, order acknowledgement or separately signed agreement, the documents will take priority in the following order:
- A separately signed agreement
- Our written order acknowledgement
- Our quotation or agreed specification
- These Terms & Conditions
Any variation must be agreed in writing by an authorised representative of Apex.
10. Quotations and orders
Unless stated otherwise, our quotations remain valid for 30 days from their issue date and may be withdrawn before acceptance.
A quotation is not an offer capable of automatic acceptance. A Contract is formed when we:
- Issue a written order acknowledgement;
- Sign a written agreement with the Client; or
- Begin supplying the agreed Goods or Services with the Client’s authority.
The Client is responsible for ensuring that its order, brief, measurements, specifications, venue requirements, deadlines and other information are complete and accurate.
Any estimate is based on the information available when it is prepared. We may revise the price or timetable if the Client changes the scope or if the information supplied is inaccurate or incomplete.
11. Goods, services and specifications
The Goods and Services will be described in our quotation, proposal, specification or order acknowledgement.
Illustrations, renderings, samples, drawings, photography and descriptions provide an approximate representation only unless expressly incorporated into the agreed specification.
Colours, finishes and materials may vary slightly due to manufacturing processes, availability, lighting, display settings or the characteristics of natural and recycled materials.
We may make reasonable changes where necessary to:
- Comply with law, regulation or venue requirements
- Address health and safety concerns
- Respond to the availability of materials
- Improve construction or performance
- Deal with circumstances outside our reasonable control
Any change that materially affects the agreed appearance, function or price will be discussed with the Client where reasonably practicable.
12. Client responsibilities
The Client must:
- Provide accurate and complete project information
- Give approvals, decisions and feedback within the agreed timescale
- Obtain permissions, licences and consents for materials it supplies
- Provide safe and reasonable access to relevant premises and venues
- Inform us of applicable venue, organiser and site regulations
- Disclose known hazards or unusual working conditions
- Ensure that Client-supplied content does not infringe third-party rights
- Cooperate with us and our contractors
- Pay all amounts when due
We are not responsible for delay, additional cost or failure caused by the Client’s failure to meet these responsibilities.
13. Delivery and project timescales
We will deliver the Goods and Services to the location agreed in writing.
Unless we expressly agree otherwise, delivery dates and project timescales are estimates. Time will not be of the essence.
We will take reasonable steps to meet agreed dates, but we are not responsible for delay caused by:
- Late instructions, approvals or payments
- Changes requested by the Client
- Venue or organiser restrictions
- Customs, transport or carrier delays
- Labour or material shortages
- Third-party suppliers
- Events beyond our reasonable control
If a Client-caused delay creates additional work, storage, transport, labour or other expense, we may charge the Client for those reasonable additional costs.
14. Price and additional costs
Unless stated otherwise, quoted prices exclude VAT.
The Client is also responsible for applicable charges that are not expressly included in the quotation, which may include:
- Delivery, carriage and insurance
- Loading and unloading
- Venue services and handling
- Electrical or internet services
- Storage
- Customs duties and local taxes
- Travel and accommodation
- Out-of-hours working
- Changes to the agreed scope
- Costs caused by delay or inaccurate information from the Client
We will obtain approval before incurring material additional costs where reasonably practicable.
15. Payment
Payment terms will be stated in our quotation, order acknowledgement or invoice.
Unless otherwise agreed, we may require:
- An agreed deposit, normally 50%, when the order is placed; and
- The remaining balance, normally 50%, on or before delivery.
In some circumstances, we may require payment in full when the order is placed.
Where we have approved a credit account, invoices must be paid within 30 days of the invoice date unless different terms are agreed in writing. We may amend or withdraw a credit facility at any time.
Payment is only treated as received when cleared funds are available to us. The Client must pay invoices in full without unauthorised deduction, withholding, set-off or counterclaim.
If an amount is overdue, we may:
- Suspend work or delivery
- Require immediate payment of other outstanding amounts
- Charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998
- Claim applicable fixed compensation and reasonable debt-recovery costs
- Withdraw any credit facility
Suspending work for non-payment may affect the delivery date and result in additional costs.
16. Risk and ownership
Risk in the Goods passes to the Client on delivery unless otherwise agreed in writing.
Ownership of Goods intended to become the Client’s property will not pass until we have received cleared payment of all amounts due under the relevant Contract.
Until ownership passes, the Client must:
- Keep the Goods identifiable as our property
- Keep them in reasonable condition
- Not remove or obscure identifying marks
- Not sell, dispose of or grant security over them
Some structures, equipment, components or materials may be supplied on a rental, hire or reuse basis and remain our property at all times. The quotation or specification will identify these where applicable.
Subject to applicable law, if the Client’s right to possess unpaid Goods ends, it must make those Goods available for collection and allow us reasonable access to recover them.
17. Intellectual property and designs
Unless otherwise agreed in writing, all intellectual-property rights in concepts, designs, drawings, renderings, plans and specifications created by Apex remain our property.
Payment for a project does not automatically transfer ownership of the underlying design rights.
The Client may use the final deliverables for the purpose stated in the Contract, subject to full payment. The Client must not reproduce, manufacture from, adapt, disclose or provide our designs to a third party without written permission.
The Client warrants that it has permission to use all logos, trademarks, photographs, copy, data and other materials it supplies to us.
The Client will be responsible for claims or losses resulting from our authorised use of Client-supplied materials that infringe a third party’s rights.
18. Quality and defects
We will provide the Goods and Services with reasonable care and skill.
Goods will be of satisfactory quality at the time of delivery, subject to:
- Normal tolerances
- Fair wear and tear
- Correct use, handling and storage
- The characteristics of the chosen materials
- Any limitations explained in the quotation or specification
The Client must inspect the Goods and Services promptly and notify us in writing of any apparent defect within [INSERT NUMBER] working days of delivery or completion.
Where a valid defect is reported, we will have a reasonable opportunity to inspect and, where appropriate, repair, replace or reperform the affected Goods or Services.
19. Health and safety
The Client must provide a safe working environment and disclose any known hazards, restrictions or special requirements.
Our employees, agents and contractors are not required to work in conditions we reasonably consider unsafe or dangerous.
We may suspend work until unsafe conditions have been corrected. Any resulting delay or reasonable additional cost may be charged to the Client where the unsafe condition was not caused by us.
20. Cancellation and changes
The Client may only cancel a Contract or materially change its scope with our written agreement.
If we agree to a cancellation or change, the Client must pay for:
- Work completed up to the effective date
- Materials and services already ordered
- Non-refundable third-party commitments
- Cancellation charges imposed by suppliers or venues
- Reasonable demobilisation and administrative costs
- Any other unavoidable loss resulting from the cancellation or change
Deposits are non-refundable to the extent they cover costs, commitments or work already incurred.
Any revised scope, price or delivery date must be confirmed in writing.
21. Force majeure
Neither party will be liable for delay or failure caused by circumstances beyond its reasonable control.
These may include:
- Government action
- War, terrorism or civil unrest
- Fire, flood or severe weather
- Epidemic or public-health emergency
- Strikes or labour disputes
- Transport or carrier disruption
- Venue closure or event cancellation
- Utility, communications or systems failure
- Shortages of materials or labour
- Import, export or customs restrictions
The affected party must notify the other as soon as reasonably practicable and take reasonable steps to reduce the effect.
If the event continues for more than 30 consecutive days and substantially prevents performance, either party may terminate the affected Contract by written notice. The Client must pay for work completed and costs properly incurred before termination.
22. Limitation of liability
Nothing in these terms excludes or limits liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Breach of obligations that cannot legally be excluded
- Any other liability that cannot lawfully be limited
Subject to the above, our total liability arising from or connected with a Contract will not exceed the total price payable under that Contract.
We will not be liable for:
- Indirect or consequential loss
- Loss of profit, revenue or anticipated savings
- Loss of business or opportunity
- Loss of goodwill or reputation
- Loss or corruption of data
- Loss caused by inaccurate or late information from the Client
- Loss caused by venue operators, event organisers or other third parties
- Loss that could not reasonably have been anticipated when the Contract was formed
The Client remains responsible for arranging appropriate insurance for its property, personnel, event participation and business risks.
23. Suspension and termination
We may suspend performance or terminate a Contract by written notice if the Client:
- Fails to pay an amount when due
- Commits a serious breach and does not remedy it within a reasonable period after notice
- Repeatedly breaches the Contract
- Becomes insolvent or subject to an insolvency process
- Ceases or threatens to cease trading
- Creates a material health, safety, legal or reputational risk
On termination:
- All unpaid invoices become immediately due
- We may invoice work completed and costs incurred
- The Client must return property belonging to us
- Provisions intended to continue after termination will remain effective
Termination does not affect rights or obligations that arose before termination.
24. Subcontracting and assignment
We may appoint suitably qualified subcontractors to perform some or all of the Services.
The Client may not assign, transfer or subcontract its rights or obligations under a Contract without our prior written consent.
We remain responsible for the performance of subcontracted Services to the extent provided by the Contract.
25. Confidentiality
Each party must keep confidential any non-public commercial, financial, technical or project information received from the other.
Confidential information may only be used to perform or receive the Goods and Services and may only be disclosed:
- To employees, advisers and contractors who need it for that purpose
- Where the other party provides written permission
- Where disclosure is required by law or a competent authority
This clause does not apply to information that is already public through no breach of these terms.
26. Publicity and project photography
Unless otherwise agreed in writing, we may photograph completed work and identify the Client and project in our portfolio, website, awards submissions and promotional materials after the project or event has been made public.
We will not disclose confidential information when doing so.
If the Client requires restrictions on photography or publicity, these must be agreed in writing before the project begins.
27. Notices
Formal notices concerning a Contract must be in writing and sent:
- By hand;
- By pre-paid first-class post; or
- By email to the address stated in the quotation, order acknowledgement or subsequently notified in writing.
A notice is treated as received:
- If delivered by hand, when left at the correct address
- If sent by first-class post, two working days after posting
- If sent by email, at the time of transmission when sent before 4:00 pm on a working day, or on the next working day when sent later
This clause does not apply to the formal service of legal proceedings.
28. General provisions
If any provision is found to be invalid or unenforceable, the remaining provisions will continue in effect.
A delay or failure to enforce a right does not waive that right.
No person other than Apex and the Client may enforce a term of the Contract under the Contracts (Rights of Third Parties) Act 1999.
Nothing in the Contract creates a partnership, joint venture, employment relationship or agency between the parties.
These terms, together with the quotation, specification, order acknowledgement and any signed agreement, form the entire agreement concerning the relevant Goods and Services.
29. Governing law and jurisdiction
These Terms & Conditions and any Contract incorporating them are governed by the laws of England and Wales.
The courts of England and Wales will have exclusive jurisdiction over disputes arising from or connected with these terms or a Contract.
30. Changes to these terms
We may update the website provisions in these Terms & Conditions by publishing a revised version on this page.
Changes to the business terms will not retrospectively alter an existing Contract unless agreed in writing by both parties.
31. Contact us
Questions about these Terms & Conditions should be sent to:
AMCC Ltd trading as Apex
Summit House
Athey Street
Macclesfield
SK11 6QU
Telephone: 01625 429370
Email: hello@apex.co.uk